Terms and Conditions
(Scroll down for postage rates)
 
Returns
TRYING ON AND RETURNING SHOES
Please Please Please! try shoes on INDOORS with socks. If you do not like them or need to change them for a larger or smaller size, please return them in PERFECT and RE-SELLABLE CONDITION, (without being worn outside), marking the package "RETURNED GOODS" and enclose a note explaining action required.
Please package the shoes when returning rather than writing on the box, -often the original packaging can be reused.
Enclose a note or use the return form (on back of invoice) requesting action required.
Customers must pay to return the goods to us. We dispatch a second pair at no extra postage cost (UK only). Overseas customers must also send return postage. We will charge the card used for the original order unless instructed otherwise.

Return Address:
Returns, Vegetarian Shoes.
27 Foundry Street,
Brighton, UK. BN1 4AT.

Sizes
Use the size conversion chart to help choose the correct size.
Please note that sizes do vary slightly from style to style.
Further, more in-depth sizing info can be found here: Wikipedia Shoe Size Guide (scroll to the bottom of the page)

Payment
All orders are to be paid in UK pounds (also called GBP/Great Britain Pounds/Pounds Sterling). Pay by PayPal, Credit or Debit card. Visa, MasterCard, Maestro & American Express accepted. Solo cards are not accepted. Also ‘Pre-paid’ and ‘single-use’ type credit cards / charge cards do not work with our system, Sorry.
PayPal and Credit card orders automatically convert (e.g. US Dollars) into UK Pounds. Credit cards are authorized at time of order download but are only charged when goods are shipped. Please note: although funds are not taken when a card is authorized, they are allocated/reserved until the order is dispatched. -This may appear on your bank statement as a transaction, but this should clear once the actual charge has been made.
We sometimes accept payment by bank wire if credit card or cheque is not possible. Please remember that banks often charge for this and the customer must pay all the bank charges.
Cheques

Are to be made payable to VEGETARIAN SHOES LTD (UK only)

Bank Wire
To order and pay by bank wire please contact information@vegetarian-shoes.co.uk with full delivery address and order details.

Customs
Overseas customers may need to pay local customs duties, usually calculated as a percentage of the package value. To our knowledge E.C. customers will not need to pay customs.

Delivery
We dispatch orders in the order we receive them.
We aim to dispatch all orders within 7 days (UK and international) but please allow 14 days for delivery in the UK and the EC and 28 days for other overseas. If the item is in stock we usually dispatch (except for very busy times) within a few days. Customers will be contacted if items are out of stock. We usually use a two working day courier (UK only) for delivery. Goods need to be signed for.

Refund Policy
Full refund given (less P&P) for goods returned unworn and in re-sellable condition within 28 days. Unless there is a fault with the item the customer must bear the cost of returning the package to Vegetarian Shoes.

Large Items - Post & Packaging
(Footwear, Jackets)
Shipping is automatically calculated and added when ordering online.

Quantity*
Postal Zones All price in UK £'s
*1 item =One jacket or one pair of shoes or jeans
UK
Scot.
N.I.
4
5
6
7
8
9
10
11
12
1 ITEM
6.95
11
12
11
17
13
14
25
28
12
32
38
2 ITEMS
8.95
14
15
13
20
15
17
28
31
16
40
51
3 ITEMS
10.95
17
18
14
23
17
21
32
35
20
47
62
4 ITEMS
10.95
17
18
15
25
19
25
35
39
24
52
73
5 ITEMS
10.95
17
18
16
27
21
29
38
43
28
59
83
6+ ITEMS
10.95
17
18
17
29
23
33
40
46
32
65
93

Postal Zones Key

UK - UK (48 hour)
Scot. - Scottish Highlands & Islands
N.I. - Northern Ireland
4 - Channel Isles
5 - Rep.of Ireland
6 - Benelux
7 - Denmark, Germany, France


8 - Italy, Spain, Portugal, Greece
9 - Austria, Czech Rep., Finland, Sweden, Poland, Norway, Iceland, Switzerland, Turkey, Bulgaria, Cyprus, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Slovenia, Romania, Ukraine, Greenland, Croatia, Bosnia, Armenia, Albania, Azerbaijan, Belarus, Georgia, Lichtenstein, Moldova, Macedonia, Andorra, Russia
10 - USA, Canada
11 - Japan, Australia, New Zealand
12 - Rest of World

Small Item - Post & Packaging
(Belts, Polish, Dubbin, Pens, Mugs, Wallets, Insoles, Laces, Tee Shirts)
Small Items*
UK
Overseas
*Please note - all these items post free
with shoes or jackets

All price in UK £'s
PER ITEM
1.50
2.50

The Small Print
Colours and styles may occassionaly vary slightly from the pictures. Although we make every effort to ensure details are correct on the web site, prices may change without notice.
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Total:
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